AI First

AI that answers, builds and connects for you.

Trevio is built AI-first — from agents that resolve conversations on their own, to a copilot that builds automations from plain English, to open connections with the models you already trust.

AI Agent

Resolves the routine. Knows when to hand off.

Trevio’s AI Agent answers order, booking and product questions on every channel, 24/7. When a request needs a person, it hands over to the right agent with the whole conversation and a summary attached.

Trained on your knowledge base, catalogue and policiesTakes real actions — tracking, bookings, refundsGuardrails and confidence-based human hand-off

Noura Al-ThaniWhatsApp

✦ AI Agent handling

Customer

Hi, where is my order #4821?

✦ AI Agent

It left our Doha hub at 9:40 and arrives before 2 PM today. 🚚

Customer

Great — can I change the delivery address too?

✦ AI Agent

Address changes need a quick check. Connecting you with Mariam from Logistics.

Handed to Mariam · summary and order details shared

Mariam · Logistics

Hi Noura, I’m Mariam! Send me the new address and I’ll update it right away.

Trevio Copilot

Describe what you need

TriggerCustomer asks to book

AskWhich service and date?

ActionCheck calendar & offer slots

ConfirmBook & send WhatsApp reminder

Copilot

Describe it in plain English. Copilot builds it.

Ask for a chatbot, a broadcast or a routing rule and Copilot drafts it in seconds, ready for you to review and publish. In the inbox, it suggests replies, summarises threads and translates on the spot.

Build chatbots and flows from a single promptSuggested replies in your brand voiceSummaries and Arabic ⇄ English translation

MCP ConnectorNew

Your inbox, open to the AI you already use.

Through the Model Context Protocol, assistants like Claude and ChatGPT can securely read conversations, look up contacts and send messages through Trevio, and the results flow straight back into your inbox.

Two-way: AI reads context and takes actionScoped permissions and a full audit logWorks with any MCP-compatible client

trevioMCP server

MCP

ClaudeAnthropic

ChatGPTOpenAI

Context & data to AIActions back to Trevio

Use cases

AI that speaks your industry.

Retail & E-commerceAI answers stock and sizing questions and recovers abandoned carts.

HospitalityBookings, check-in details and concierge requests handled 24/7.

HealthcareAppointment scheduling and reminders with secure hand-off to staff.

Real EstateQualify leads, share listings and book viewings automatically.

EducationAdmissions questions, enrolment steps and fee reminders in Arabic and English.

Financial ServicesAccount FAQs and document collection with strict guardrails.

AutomotiveTest-drive bookings, service reminders and parts enquiries.

GovernmentCitizen services and status updates on the channels people use.